The is an introduction to retail unit that looks at what retail is, different retail channels, features of different retail channels such as local stores and supermarkets, features of different retail shops, types and sizes of retail shops, carrying out and representing survey retail information, retail employment entry points and progression, skills and attributes required for retail jobs, keys stages in the retail chain, size of UK retail sector, retail ethical and environmental issues .

This unit looks at what team work is and why it is important. It explores what factors can affect team work positively or negatively. Learners identify activities at school, world of work or a fun challenging activity and then identify what team work attributes would be required for that activity or challenge. Learners then actually take part in fun challenges and then self and peer assess each others skills they brought to the task or challenge Activities include balloon trolleys and building a paper tower. In doing this learners actually use reflective thinking skills that are important in life and work.